the small print

BUYING & PAYMENT

buying from us is really easy. there is no need to register. all you need is your Paypal account. credit cards are also accepted and handled via Paypal. it is a fast, easy and secure system. shop without having to share your financial information.

DELIVERY & CUSTOMS TAX
all orders are despatched within 48 hours except for handmade cards (allow up to 3 days) custom orders will take a bit longer, but you will receive communication as to the time frame. please visit our Shipping page for more info.
although majority of items will be delivered without charge some items might receive a customs levy depending on your country's rules. you are responsible for all duties, customs, or any other charges imposed by your country above and beyond the postal charges that you already paid at checkout. These may be due when you pick up your package.

ORDER ISSUES & RETURNS
please contact us by email for any issues you may have with your order and we will attempt to resolve your query.
if for some reason you are unhappy with your order and you wish to make a return, you can send the item back within 28 calendar days from the date of your order. item must be received by us in its original unused condition to qualify for a refund, exchange or store credit. please note that return shipping costs are the responsibility of the buyer.

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ALL SALES ARE FINAL ON SONNY ANGELS
We do not accept any returns on Sonny Angel, Smiskis, Gee Angel, Pucky or other collectibles. This is to prevent counterfeit products entering our inventory and ensures that we are only offering is 100% genuine official merchandise for all our customers.

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